Shipping policy

At Razashastore.com, we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy to understand how we handle deliveries across the UAE and internationally.

🚚 Domestic Shipping (Within UAE)

• Processing Time: Orders are typically processed within 1–2 business days.

• Delivery Time: Standard delivery takes 2–5 business days depending on your location.

• Shipping Fee: Free shipping on orders over AED 200. A flat rate of AED 15 applies to orders below this threshold.

• Courier Partners: We work with trusted logistics providers to ensure timely and secure delivery.

🌍 International Shipping

• Availability: We ship worldwide to most countries.

• Processing Time: International orders are processed within 2–3 business days.

• Delivery Time: Estimated delivery is 7–14 business days, depending on destination and customs clearance.

• Shipping Fee: Calculated at checkout based on weight, destination, and courier rates.

• Customs & Duties: International customers are responsible for any applicable customs fees, import duties, or taxes.

📦 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email to monitor your shipment in real time.

❗ Delays & Exceptions

While we strive for timely delivery, unforeseen circumstances such as weather, customs delays, or high demand may affect shipping times. We appreciate your patience and understanding.

📬 Support